How to check your EE balance

Running low on credit always seems to happen at the worst time: you’re about to make a call, you’re mid-journey, or you’re trying to send something important. If you want a quick way to see what you’ve got left on EE, you’ve got a few fast and easy options.

Summary

The quickest way to check your EE balance is to text BALANCE to 150 for free. You can also check in the EE app or online by signing in to your account.

What you’ll learn

  • Get your balance in seconds with one text
  • Check minutes, texts, data and spend in the EE app
  • View your usage online when you’re on a laptop
  • Check usage without logging in (handy if you’re stuck)
  • Fix the common reasons your balance won’t show

1) Check your EE balance by text (fastest)

If you just need the answer right now, do this:
  1. Open your Messages app.
  2. Create a new text to 150.
  3. Type BALANCE and send it.
  4. EE replies with your remaining allowances and any out-of-plan charges info.
Tip: If you don’t have a phone signal but you do have a balance remaining, it may be worth checking the EE network coverage in the UK

2) Check your EE balance in the EE app (best for a full breakdown of your usage)

The EE app is where you’ll get the clearest breakdown of your balance.
  1. Open the EE app.
  2. Tap Manage.
  3. Look for View full usage (wording can vary slightly by device/app version).
  4. Review your data, minutes and texts for the current month.
If you’re trying to keep a lid on surprise charges, the app is also where you can keep an eye on anything outside your plan.

3) Check your EE balance online (useful on desktop)

If you’re already on a laptop, it's easier to check your EE balance online.
  1. Go to ee.co.uk and sign in to your account.
  2. Open the Manage tab
  3. Find your allowances/usage and review what’s left this month.

4) Check your usage without logging in

If you need a quick check and you’re currently on the EE mobile network, EE also lets you view up-to-date allowance info without a full login.
  • Connect to the EE mobile network (turn Wi-Fi off).
  • Visit add-on.ee.co.uk in your browser to see your allowances and when they refresh. (This is designed for quick, on-network checks.
This one’s especially useful if you’re locked out of your account and just need to know whether you’ve got data left.

5) If your balance looks wrong, try this

A few common things can make your balance look off (or not update straight away):
  • Wait a couple of minutes after buying an add-on or making a change, then check again.
  • Text BALANCE to 150 even if the app is struggling (it often still works).
  • Restart your phone if nothing refreshes.
  • If you’re checking via the browser method, make sure you’re on the EE mobile network, not Wi-Fi.

Conclusion

If you want the fastest EE balance check, text BALANCE to 150. For a fuller picture (including what you’ve used so far), use the EE app and head to Manage to view usage.
Frequently Asked Questions
Text BALANCE to 150 for free. EE replies with your remaining allowances.
Use the EE app. Open it, go to Manage, then view your full usage so you can see what you’ve used and what’s left.
EE says they’ll text you when you’ve used 80% of your monthly allowance, and again when you’ve run out.
Temporary delays happen after changes. Give it a moment, then try again via text BALANCE to 150. If the issue persists, check the app/online, or contact EE support.
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