How to Cancel Your EE Contract
If the time has come to stop your EE contract, and you’re wondering how, you’re in the right place. This guide explains exactly how to cancel an EE contract, including notice periods, early termination charges, and the steps to avoid unexpected costs.
Summary
In this article, we’ll walk you through every way to cancel your EE contract in the UK, with the quickest methods being to call 150 from your EE phone or use EE’s live chat. You’ll also learn about early termination fees, switching options, and what happens to your number.What you’ll learn
- The steps to cancel your EE mobile contract
- What EE notice periods and early termination charges are
- How to keep your number using a PAC code
- What to consider before cancelling, to avoid unexpected charges
Steps to cancel your EE contract
EE offers different ways to cancel, depending on whether you’re taking your number with you to another provider or cancelling it along with your plan. Before you start, check whether you’re within your minimum contract term, as leaving early may cost extra.Method 1: Cancel your EE contract and your number
- Dial 150 from your EE phone, or 07953 966 250 from any other phone.
- Choose the correct option from the voice menu.
- Confirm your details and request cancellation.
Method 2: Cancel your EE contract and take your number with you
If you want to move to another network and keep your number, you’ll need to use a PAC code. The PAC code cancels your EE contract automatically once your number transfers to your new provider.To get a PAC code:- Text PAC to 65075 (free).
- Provide the code to your new provider.
- Your EE contract will end once the number switches.
What to know before cancelling
Cancelling EE can involve fees or notice requirements. The following tips help you be prepared in advance and avoid surprises:- Double-check your notice period
- Double-check your minimum contract term
- Consider your device
Cancelling is easy (but do the prep well)
Cancelling your EE contract doesn’t need to be stressful. By choosing the right cancellation method and double-checking your notice period and minimum contact term, you can leave smoothly and avoid unnecessary charges. With the steps and tips we’re sharing here, you’ll be well-equipped for a successful cancellation.Frequently Asked Questions
How do I cancel my EE contract without paying a fee?
If you're out of your minimum term, you can cancel without early termination charges - but remember that a 30-day notice period always applies.
How do I check if I'm still under contract with EE?
Call 150 from your EE phone to ask for your contract end date. You can also check this information in the EE app.
Does my EE contract automatically cancel when I switch networks?
Yes. If you’re moving from one mobile operator to another and keeping your number, using a PAC code will automatically cancel your EE contract once the network switch completes.
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