Roaming, Internet, Calls: Everything You Need to Know to Use Lebara Abroad

If you’re planning to travel abroad and want to keep using your Lebara SIM, you’re in the right place. We’ll teach you all you need to know to avoid unexpected roaming charges – including answers to your questions about coverage, data, calls, and other ways to keep your costs under control.

Summary

This guide gives you a clear breakdown of Lebara’s roaming options, showing how to use your UK plan in the EU, what you’ll pay outside Europe, and how to check or top up your balance before you go.

What you’ll learn

How Lebara’s EU roaming works
How to check roaming rates outside Europe to avoid surprise charges
How to buy extra data or credit while travelling
Extra tips to help you avoid unwanted roaming charges.

How does Lebara roaming work within the EU?

The good news is, even after Brexit, Lebara UK plans include EU roaming, allowing you to use your call credit in Europe much like you would at home.

What’s included in your Lebara plan:

Data usage, up to your plan’s allowance, and up to a maximum of 30 GB.
Minutes & texts to UK numbers and local numbers within the EU – as per your plan’s allowance.
No extra roaming charge in standard EU destinations.

How to enable roaming on your phone

Before you travel, make sure data roaming is activated on your phone. On most devices, you’ll need to follow the steps below:

Open Settings on your device.
Go to Mobile Network or Connections.
Switch on Data Roaming.
Restart your phone if roaming doesn’t activate instantly.

How to check roaming rates outside the EU

If you’re travelling outside the EU – such as the USA, Turkey, India, UAE, or Australia – you will still be able to use your Lebara SIM card, but your UK allowance does not apply. Instead, you pay destination-specific roaming rates. It’s important to check these in advance to avoid unpleasant surprises.Here’s how you can do that:

Go to the Lebara UK website.
Navigate to Roaming.
Select your destination country.
You’ll see a clear overview of the roaming rates for your selected country, including options for roaming add-ons to save you money.

How to buy extra data or call credit while travelling

What if you’re travelling abroad with your Lebara SIM and you run out of data or call credit? Luckily, it is easy to buy extra credit wherever you are.

Buying extra call or data credit (EU Roaming)

To add more minutes or data allowance to your account, you’ll need to top up as you normally would in the UK.Depending on which country you’re in, there may be Lebara vouchers for sale in shops – do not buy them, as they will not be redeemable on your UK Lebara SIM. You’ll need to top up online – e.g. on Mobiletopup.co.uk.To do so, follow these steps:

Go to the Lebara online top-up page.
Select the amount of call credit you’d like, and select Secure payment.
Provide the email address where you want to receive the top-up code.
Select your preferred payment method and proceed to checkout.

Done! You’ll be ready to use your new call credit abroad within seconds.

Buying an extra roaming add-on (non-EU roaming)

If you’re in a destination outside the EU and you’ve run out of the allowance on your roaming add-on, you can easily get a new one online. You can do so via the Lebara website or app.

Extra tips to avoid unwanted roaming charges

Staying in control of your bill is easier with a few precautions—especially outside the EU:

Turn off background data Apps like email, maps, and social media can refresh in the background and use data without you noticing. In your device’s Mobile Data settings, switch off mobile data for apps you won’t use and keep them on Wi-Fi only.

Download offline maps before travelling If you’ll be exploring, download city or regional maps in advance so navigation apps don’t use mobile data each time you open them.

Use Wi-Fi whenever possible Hotels, cafés, airports, and public transport often offer free Wi-Fi. Use it to reduce data usage abroad.

Beware of incoming call charges Depending on your destination, you may be charged for incoming calls. Check the Lebara Roaming website for your country.

Check the Fair Usage Policy (FUP) Your UK unlimited plan may not be unlimited when roaming. Heavy or prolonged use abroad can exceed fair-use limits and lead to surcharges. Long stays or frequent roaming may also trigger FUP checks. If you have questions, contact Lebara customer service.

It’s easy to use Lebara abroad

Using Lebara abroad is simple once you understand how EU roaming works, how to check rates outside Europe, and how to manage your data and credit effectively. With a few quick precautions, you can travel with confidence and avoid unwanted roaming costs.

Frequently Asked Questions

Is EU roaming included in Lebara UK plans?

Yes – most plans include EU roaming with data, calls, and texts, subject to a fair usage policy.

How do I check roaming prices for my destination?

Head to the Roaming section on the Lebara website, and search for your destination.

Can I buy more data while abroad?

Yes. You can purchase add-ons or top up your credit online (e.g. via Mobiletopup.co.uk) from anywhere.

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