Asda Mobile Top Up
Asda Mobile Top Up
Get your Asda Mobile top up online via MobileTopup.co.uk. It’s safe, simple, and only takes 30 seconds. Here’s how it works:
- Select your desired Asda Mobile top up amount.
- Pay safely with PayPal, Maestro, Discover, Mastercard, Diners, Visa, or China UnionPay.
- Payment completed? Your Asda Mobile top up code will appear on your screen. You’ll also receive it by email within 30 seconds. Once you have your Asda Top Up Card, you can instantly top up your balance, following the instructions below.
Frequently Asked Questions
How do I top up my Asda Mobile call credit?
You can activate your Asda top up card by following these 3 steps:
- Dial 2732 with your Asda Mobile phone.
- Follow the voice instructions in the menu. Select option 1 and then option 2 and then enter your 16 digit voucher code.
- Once the top up is successful, you can immediately start calling and texting.
Please note, Asda mobile top up vouchers will only work if you joined Asda mobile before March 2021.
How do I check my Asda Mobile credit balance?
There are several ways to check your Asda Mobile credit balance:
Option 1: By text
Text BAL to 2732. You’ll see your current call credit balance on the screen. While abroad, you can still check your Asda Mobile balance this way.
Option 2: By phone
Dial 2732 (free of charge) from your Asda Mobile. You’ll hear your current balance.
If you’re abroad and unable to check your balance via text, you can also call +447953 96 2732 (free of charge) from your Asda Mobile.
Option 3: Online
You can always log in to your My Asda Mobile account to check your call credit balance.
Option 1: By text
Text BAL to 2732. You’ll see your current call credit balance on the screen. While abroad, you can still check your Asda Mobile balance this way.
Option 2: By phone
Dial 2732 (free of charge) from your Asda Mobile. You’ll hear your current balance.
If you’re abroad and unable to check your balance via text, you can also call +447953 96 2732 (free of charge) from your Asda Mobile.
Option 3: Online
You can always log in to your My Asda Mobile account to check your call credit balance.
How long is my Asda Mobile credit valid?
Your Asda Mobile call credit doesn’t expire, as long as your SIM card is active. To keep it active, make one chargeable activity at least every 180 days. A chargeable activity is a call, a text, or mobile data usage.
If your SIM card remains inactive for over 180 days, you won’t be able to make calls with it anymore. However, you’ll still be able to receive inbound calls on your Asda Mobile SIM. And, it’s still possible to reactivate it by contacting Asda Mobile.
Has your SIM card been inactive for over 270 days? You won’t be able to use it to make or receive calls anymore, and you’ll lose all remaining call credit. You can still reactivate your SIM card at this point by topping up and contacting Asda Mobile.
After 360 days of SIM card inactivity, your SIM card and number will be disconnected from the Asda Mobile network. It’s not possible to reactivate your SIM card after this point.
If your SIM card remains inactive for over 180 days, you won’t be able to make calls with it anymore. However, you’ll still be able to receive inbound calls on your Asda Mobile SIM. And, it’s still possible to reactivate it by contacting Asda Mobile.
Has your SIM card been inactive for over 270 days? You won’t be able to use it to make or receive calls anymore, and you’ll lose all remaining call credit. You can still reactivate your SIM card at this point by topping up and contacting Asda Mobile.
After 360 days of SIM card inactivity, your SIM card and number will be disconnected from the Asda Mobile network. It’s not possible to reactivate your SIM card after this point.
How do I contact Asda Mobile customer service?
By phone:
Dial 2732 from your Asda Mobile / 0800 079 2732 from a landline.
Online:
Use the Asda Mobile contact form.
Dial 2732 from your Asda Mobile / 0800 079 2732 from a landline.
Online:
Use the Asda Mobile contact form.
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